Privacy Statement

CAST Health Ltd Privacy Statement (December 2024)

1. Who We Are: CAST Health Limited trading as CAST. Registered in England and Wales Company No. 15982881.

· Registered office: Flat 19 Eagle Heights, 8 Bramlands Close, London SW11 2LJ

· ICO Registration Number: ZB848170

· Telephone: We deal with most issues by email. If you prefer to contact us by telephone, please email us and give your telephone number and we will contact you as soon as possible.

2. What Information We Collect: We may collect the following types of personal data:

· Identity Data: Name, job title, date of birth.

· Contact Data: Email address, telephone number, postal address.

· Financial Data: Bank account or payment card details.

3. How We Use Your Data: We use your personal data for the following purposes:

· To provide goods or services to you.

· To process payments and refunds.

· To send communications about your account or transactions.

· To comply with legal obligations.

4. Legal Basis for Processing: We rely on the following legal grounds for processing your personal data:

· Performance of a contract.

· Compliance with a legal obligation.

· Legitimate interests (e.g., improving our services).

· Consent.

· Marketing. We may contact you in order to inform you about training or other services provided by us which we think may be of interest to you.

5. Sharing Your Information: We may share your data with:

· Service providers (e.g., payment processors, delivery companies).

· Legal or regulatory authorities when required.

We will never sell your data to third parties.

6. Data Retention: We retain personal data only as long as necessary for the purposes for which it was collected, or to comply with legal or regulatory requirements.

7. International Data Transfers: If we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.8. Your Rights

Under data protection laws, you have the following rights:

1. Access: Request a copy of your personal data.

2. Correction: Ask us to correct inaccurate or incomplete data.

3. Deletion: Request the deletion of your data (“right to be forgotten”).

4. Restriction: Restrict the processing of your data.

5. Portability: Request transfer of your data to another service.

6. Objection: Object to processing for direct marketing or legitimate interests. To exercise these rights, contact us at [email protected] or write to our registered address above.

9. Cookies: We do not use cookies

10. Complaints: If you have concerns about how we process your data, please contact us at [email protected]. You also have the right to complain with the Information Commissioner’s Office (ICO): 1. Website: https://ico.org.uk

2. Telephone: 0303 123 1113

11. Changes to This Statement: We may update this privacy statement from time to time. The latest version will always be available on our website.

For questions about this privacy statement, contact us at: Email: [email protected] or write to us at our registered address given above.

Contact

If you have a question or would like to work with CAST email us at [email protected]

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